Please allow up to 5 business days for us to verify and process an order. Please allow an additional 3
- 5 business days for delivery. For international shipments, please allow 7 - 21 days for delivery
depending on destination and selected delivery service. For international shipments tracking
number is provided once an order is verified. We are not responsible for customs, duties, taxes or
miscellaneous fees incurred from importing our products.
We want you to be 100% satisfied with your purchase from neatgarms. If for any reason you are not
satisfied, we would be happy to issue a store credit for any returned merchandise.
Returns/Exchanges are NOT accepted for sales items.
We reserve the right to correct, update or change our returns/refund/exchange policy at any time
without notification.
You acknowledge and agree that you are solely responsible for the accuracy and content of
information, including but not limited to name, email, shipping address and billing address provided
to us via our website or at our retail locations.